This Privacy Policy describes how hijau888 collects, processes, stores, and protects the personal data of all users who access or register on our platform at https://hijau888.cam. We are committed to handling your information transparently and in accordance with applicable data protection principles.
hijau888 (hereinafter referred to as "hijau888", "we", "us", or "our") operates the online gaming and sports betting platform accessible at https://hijau888.cam. We recognise that your privacy is of paramount importance, and we are committed to processing your personal data fairly, transparently, and in accordance with applicable data protection laws and principles.
This Privacy Policy ("Policy") applies to all individuals ("User", "Player", "you") who visit, register on, or otherwise interact with the hijau888 Platform. It governs the collection, use, storage, sharing, and deletion of personal data in connection with the operation of our services — including live casino games, sports betting, slot games, payment processing, customer support, and promotional communications.
By registering an account or continuing to use the hijau888 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions, which govern the overall relationship between you and hijau888.
For the purposes of this Privacy Policy, the following definitions shall apply:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, identification number, location data, email address, IP address, or any other identifiers specific to that individual. |
| Processing | Any operation performed on personal data, including collection, recording, storage, use, disclosure, alteration, restriction, or deletion. |
| Data Controller | hijau888 — the entity that determines the purposes and means of processing personal data. |
| Data Processor | A third-party entity that processes personal data on behalf of hijau888 under a contractual arrangement (e.g., payment processors, KYC verification providers, cloud infrastructure providers). |
| Consent | A freely given, specific, informed, and unambiguous indication of agreement by a User to the processing of their personal data for a stated purpose. |
| Cookies | Small text files placed on a User's device by the Platform to store session data, preferences, and usage information. |
| KYC | Know Your Customer — the identity and age verification process applied to User accounts on the Platform. |
hijau888 collects personal data in several categories depending on how you interact with the Platform. The categories and specific data points we may collect are described below:
hijau888 collects personal data through the following channels and mechanisms:
Data is collected directly when you complete our registration form, submit KYC documents, contact our support team, set responsible gambling limits, or participate in promotions. This is the primary source of your personal data.
Technical data such as IP addresses, device identifiers, session logs, and usage patterns are collected automatically by our platform infrastructure when you access the website. This data is essential for security monitoring, fraud prevention, and maintaining service quality.
We may receive supplementary data from authorised third-party service providers including KYC verification platforms, payment processors (such as those operating Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank integrations), fraud detection services, and analytics providers. All such third parties are contractually bound to handle data in accordance with our data protection standards.
Cookies, web beacons, and similar tracking technologies are used to collect behavioural and preference data as you navigate the Platform. See Section 10 for full details of our cookie usage.
hijau888 processes personal data only where a valid legal basis exists. The applicable legal bases for our processing activities are:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation and management, payment processing, game settlement, withdrawal processing, customer support, and fulfilment of promotional commitments. |
| Legal Obligation | KYC identity verification, AML (Anti-Money Laundering) compliance, age verification, transaction monitoring, record-keeping for regulatory purposes, and cooperation with law enforcement where legally required. |
| Legitimate Interests | Fraud detection and prevention, cybersecurity monitoring, platform performance analytics, responsible gambling monitoring, and internal audit activities — where these interests are not overridden by your rights. |
| Consent | Marketing communications and promotional emails — where you have explicitly opted in to receive such communications. Consent may be withdrawn at any time. |
hijau888 uses the personal data we collect for the following specific purposes:
To register, verify, maintain, and administer your Account on the Platform — including processing your deposits and withdrawals in MYR and supported cryptocurrencies, managing your game history, and administering bonus and loyalty programme activities.
To verify your identity and age (minimum 21 years) as part of our KYC process, and to fulfil our AML compliance obligations. This may include sharing your data with authorised KYC and compliance service providers.
To process deposits and withdrawals securely via your chosen payment method — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and USDT TRC20. Financial data is handled in accordance with PCI-DSS standards where applicable.
To detect and prevent fraudulent activity, money laundering, account takeovers, bonus abuse, multi-accounting, and other security threats. This includes automated monitoring of transaction patterns and gameplay behaviour.
To respond to your enquiries, resolve disputes, and provide assistance via live chat, WhatsApp, or email — in English, Bahasa Melayu, and Chinese. Support communications may be recorded and retained for quality assurance purposes.
To monitor gameplay patterns for signs of problem gambling behaviour, administer self-imposed limits and self-exclusion requests, and communicate relevant responsible gambling information and resources.
To analyse usage data, identify technical issues, improve platform performance, and develop new features and services — in ways that do not involve selling your data or sharing it with third-party advertisers.
Where you have opted in, to send you promotional offers, bonus notifications, and platform updates. You may unsubscribe from marketing communications at any time by contacting our support team or using the unsubscribe mechanism in any email we send.
hijau888 does not sell, rent, or trade personal data. We share personal data only in the circumstances set out below, and only to the minimum extent necessary for each specified purpose:
We engage trusted third-party service providers who process data on our behalf under contractual obligations that require them to maintain confidentiality and security standards equivalent to our own. These include: KYC and identity verification providers; payment processing platforms for MYR transactions via Touch 'n Go eWallet, Boost, GrabPay, FPX, DuitNow, and banking partners; cloud infrastructure and hosting providers; fraud detection and cybersecurity providers; and customer support platform operators.
We may disclose personal data to competent regulatory authorities, law enforcement agencies, or other public bodies where required to do so by applicable law, court order, or regulatory obligation — including AML reporting obligations. Disclosures of this nature are made only to the extent legally required and are documented accordingly.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving hijau888, personal data may be transferred to the acquiring or successor entity as part of that transaction. Affected Users will be notified in advance of any such transfer, and the receiving entity will be required to honour this Privacy Policy.
We may share your data with third parties not described above where you have provided explicit, informed, and freely given consent to such sharing for a specific, clearly stated purpose.
hijau888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal, regulatory, and operational requirements. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account plus 5 years post-closure | AML / Legal obligation |
| KYC / Identity Documents | 5 years from account closure or last transaction | Regulatory obligation |
| Transaction Records | 7 years from transaction date | Financial record-keeping obligation |
| Gaming Activity Logs | 3 years from date of activity | Dispute resolution / Legitimate interests |
| Customer Support Records | 3 years from last interaction | Quality assurance / Legitimate interests |
| Marketing Preferences | Until consent withdrawn, then deleted within 30 days | Consent |
| Technical & Device Logs | 13 months from collection date | Security / Legitimate interests |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Where anonymised data is retained for statistical or analytical purposes, it can no longer be attributed to any individual and therefore falls outside the scope of this Policy.
hijau888 implements a comprehensive suite of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
hijau888 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website. The following categories of cookies may be used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember language preferences, ensure Platform security and core functionality. | Yes — cannot be disabled |
| Functional | Remember your display preferences, game settings, and customisation choices across sessions. | Optional |
| Analytics | Collect anonymised usage data to help us understand how players navigate the Platform and identify areas for improvement. | Optional |
| Security | Detect and prevent fraudulent sessions, bot activity, and account takeover attempts using behavioural fingerprinting. | Yes — cannot be disabled |
You may manage your cookie preferences via your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary and security cookies cannot be disabled without preventing access to the Platform entirely, as they are essential to its secure operation.
hijau888 may store and process your personal data on servers located outside Malaysia. Where personal data is transferred to countries or territories that may have different data protection standards from those applicable in Malaysia, hijau888 takes appropriate safeguards to ensure that your data continues to receive a comparable level of protection.
Such safeguards may include: contractual data processing agreements requiring recipient entities to adhere to data protection obligations equivalent to those set out in this Policy; transfers to entities operating under recognised international data protection frameworks; and transfers to jurisdictions that provide an adequate level of protection as assessed by competent authorities.
By using the Platform and providing your personal data, you acknowledge and consent to the transfer, storage, and processing of your personal data in the manner described in this Section.
Subject to applicable law, you have the following rights in respect of your personal data held by hijau888. To exercise any of these rights, please contact our Data Privacy team as described in Section 15.
| Right | Description |
|---|---|
| Right of Access | You may request a copy of the personal data we hold about you, along with information about how it is processed. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data held in your Account. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations. |
| Right to Restrict Processing | You may request that we limit the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved. |
| Right to Data Portability | Where processing is based on your consent or contractual necessity, you may request a copy of your personal data in a structured, machine-readable format. |
| Right to Object | You may object to processing based on legitimate interests, including profiling for marketing purposes. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. |
We will respond to valid data rights requests within 30 days of receipt. In complex or high-volume circumstances, this period may be extended by a further 30 days — in which case we will notify you of the extension and the reason for it.
hijau888 does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly intended for adults aged 21 years and above. Age verification is a mandatory step in our KYC process, and accounts found to belong to individuals under the minimum age are immediately suspended.
If you are a parent or guardian and believe that a minor has registered on or used the hijau888 Platform, please contact us immediately at [email protected] (plain text, not a clickable link). We will investigate promptly and take all appropriate action, including deletion of the minor's data and closure of the associated account.
hijau888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform operations. Material changes will be communicated to registered Users via email or prominent in-platform notification, with a minimum of 14 days' advance notice where practicable.
The effective date at the top of this Policy indicates when the current version came into force. We recommend that you review this Policy periodically to stay informed about how we protect your personal data. The current version is always available at https://hijau888.cam/privacy-policy.
Your continued use of the Platform after any amendment comes into force constitutes your acceptance of the updated Policy. If you do not agree with any amended Policy, you should stop using the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by hijau888, please contact us through the following channels:
For data rights requests (access, rectification, erasure, portability), please be prepared to provide your Account username and a copy of your identity document so that we may verify your identity before processing the request.
For concerns about responsible gambling, self-exclusion, or deposit limits, please visit our Responsible Gambling page. For the full terms governing your use of the Platform, see our Terms & Conditions.
Six concrete measures that underpin hijau888's approach to data privacy — going beyond policy statements to real technical and operational safeguards.
Every data transmission between your browser or app and our servers is protected by industry-standard TLS 1.3 encryption. Your personal and financial data cannot be intercepted in transit.
hijau888 has never sold, rented, or traded personal data to third-party advertisers, data brokers, or marketing platforms — and we never will. Your data is used solely to operate the platform and serve your account.
Access, correct, export, or request deletion of your personal data at any time. Our Data Privacy team acknowledges all requests within 48 hours and provides substantive responses within 30 days.
We apply specific retention periods to every data category — from 13 months for technical logs to 7 years for financial records as required by law. Data outside its retention window is securely deleted.
Our infrastructure undergoes independent penetration testing and security assessments. Staff with access to personal data operate under strict role-based access controls with full audit logging.
In the event of a data breach affecting your personal data, we have a documented incident response procedure. Affected users will be notified promptly and in accordance with applicable legal requirements.
Confident that your personal data is in safe hands? Explore the full hijau888 platform — live casino, sports betting, slots, fishing games, and more. All in MYR, with local payment methods you trust. For players aged 21 and above only. Please gamble responsibly.